Privacy Policy

Truck Frenzy is committed to protecting the privacy and confidentiality of your personal and business information. This Privacy Policy outlines how we collect, use, share, and safeguard the information you provide to us when using our services or interacting with our website.

1. Information We Collect

We may collect the following categories of information:

i. Personal Information

  • Full name
  • Email address
  • Telephone number
  • Business name
  • Payment and billing information
  • Licensing and identification numbers

ii. Business and Dispatch Data

  • Load details and route information
  • Equipment and truck specifications
  • Broker, shipper, and carrier contact details
  • Dispatch history and delivery records

iii. Technical and Usage Data

  • Internet Protocol (IP) address
  • Browser type and version
  • Operating system and device data
  • Cookies and website usage metrics

2. Purpose of Data Collection

Truck Frenzy collects and processes information for the following purposes:

  • To provide and manage dispatching services
  • To facilitate communication between shippers, carriers, and drivers
  • To process transactions and issue invoices
  • To ensure compliance with applicable regulations
  • To analyze service usage and improve operational efficiency
  • To send relevant service updates and notifications (with consent)

3. Disclosure of Information

We may share collected data under the following circumstances:

  • With third-party service providers who assist in service delivery (e.g., payment processors, IT support)
  • With brokers, shippers, or carriers for dispatch and operational coordination
  • As required by legal authorities or regulatory compliance
  • Internally within our organization for administrative purposes
  • In connection with a business transfer, merger, or acquisition

We do not sell your personal data to third parties.

4. Data Security

Truck Frenzy employs a range of physical, electronic, and administrative safeguards to protect your information, including but not limited to:

  • Encrypted data transmission using SSL/TLS protocols
  • Secure access controls and authentication mechanisms
  • Regular security audits and system updates
  • Limited access to sensitive information by authorized personnel only

5. Your Rights and Choices

As a user or client, you are entitled to the following rights:

  • The right to access and review your personal data
  • The right to request correction of inaccurate information
  • The right to request deletion of your data, subject to applicable legal obligations
  • The right to opt out of promotional communications
  • The right to withdraw consent, where applicable

6. Cookies and Tracking Technologies

We utilize cookies and similar technologies to enhance user experience and analyze website traffic. These may be used to:

  • Store user preferences and login information
  • Monitor site usage and performance analytics
  • Provide a customized browsing experience

You may modify your browser settings to decline cookies at any time.

7. Retention of Data

We retain collected information for as long as necessary to:

  • Provide services to clients
  • Comply with legal and regulatory obligations
  • Maintain accurate business records
  • Support internal analytics and reporting

8. Third-Party Websites

Truck Frenzyโ€™s website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of such external sites. Users are encouraged to review the privacy policies of third-party websites individually.

9. Policy Updates

Truck Frenzy reserves the right to modify or update this Privacy Policy at any time. Updates will be posted on this page, and the โ€œEffective Dateโ€ will be revised accordingly. Continued use of our services constitutes acknowledgment and acceptance of the revised policy.

For questions, requests, or concerns related to this Privacy Policy or your personal information, please contact us.